GameStop Employees Panic As Pro Membership Gets Way Worse
Kotaku • • technology
Key Points:
- GameStop will remove the 2-percent rewards points system from its Pro Membership program starting July 15, 2026, with all points expiring by August 15, 2026, reducing the program's value for frequent buyers.
- Despite the removal of points, the Pro Membership will still cost $25 annually and will no longer include a subscription to Game Informer, further diminishing its benefits.
- Employees express frustration over the change, noting ongoing backend issues with point redemption and concerns about having to continue aggressively upselling a weakened membership program.
- The company is facing criticism from staff and some customers, with calls for a boycott of the Pro program as GameStop struggles with downsizing and shifting business strategies.
- GameStop has not provided an official comment on the changes amid ongoing challenges under CEO Ryan Cohen’s leadership.