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My Strange Amex Credit Card Fraud: What Really Happened In Malaysia?!
One Mile at a Time • • technology
Key Points:
- The author experienced unauthorized small charges on their Amex Business Platinum card in Malaysian Ringgit, which Amex controversially denied as fraud despite suspicious evidence such as a mismatched customer email on the receipt.
- This incident follows a previous case of fraud on their Citi Double Cash card involving multiple unauthorized transactions in Malaysia, despite the card not being actively used or linked to local services like Grab.
- Both cards were physically carried during a recent trip to Malaysia but were not used there, leading the author to theorize that someone may have accessed their personal belongings to capture card details for gradual fraudulent use.
- The author finds it unusual that fraud on two separate cards from different issuers occurred in Malaysia shortly after their visit, suggesting possible targeted theft or data compromise beyond typical data breaches.
- This case highlights the challenges in resolving credit card fraud disputes and raises questions about the security of physical card information during travel.
