Nontechnical Manager Has 37 AI Agents That He Oversees
Business Insider • • technology
Key Points:
- Andy Cabasso, a growth operations manager at ClickUp, transitioned from practicing law to focusing on automation and growth operations after becoming disenchanted with the inefficiencies of billable hours in legal work.
- At ClickUp, he has developed and manages 37 AI agents that assist with various tasks such as scheduling, analytics, meeting transcript review, and follow-up task creation, significantly reducing his administrative workload.
- Cabasso personalizes his AI agents by giving them distinct personalities inspired by fictional or real-life figures to make interactions more engaging, though he ensures these personalities do not interfere with the agents' core functions.
- His role has evolved from manual reporting and data tasks to orchestrating and refining AI agents, allowing him to focus more on strategic work and oversee a continuously operating "team" of AI tools.
- Cabasso views his job as shape-shifting rather than disappearing, highlighting the growing integration of AI agents in daily workflows and the need for human oversight and management.
