Uber is in the hotel business now, thanks in part to AI
Key Points:
- Uber has introduced a new hotel booking feature in its app for U.S. customers, offering access to over 700,000 hotels worldwide through a partnership with Expedia Group, with vacation rentals from Vrbo to be added later this year.
- Uber One subscribers receive 20% discounts on a selection of 10,000 hotels booked through the app, plus 10% back in Uber Credits on all bookings.
- The company unveiled several new features at its Go-Get event, including AI-powered voice bookings and a travel mode providing guides and local recommendations, enabled by agentic AI tools that significantly speed up software development.
- Uber expanded travel-related services to Uber Eats with a "room service" hub featuring commonly forgotten items, curated dining recommendations, and future table booking options via OpenTable.
- A new "Eats for the Way" feature allows Uber Black customers to pre-order snacks or drinks to be waiting in their vehicle upon arrival.