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Reply from cashwalk - re chests with no double up

2024.06.19 08:12
Views 36Scraps 0

I contacted cashwalk as the double chest options stopped working for me. Worked for a few days but now it doesn't work at all 

 

They replied and this is it 

 

Hello, CashWalker!

 

We're truly sorry for the inconvenience.

 

There are some cases it fails to load the advertisement due to the network issue or when there is no advertisement to show.

So, could you please try again after re-opening the app or checking the network connection?

 

We're constantly working on this feature, so your patience and understanding would be greatly appreciated.

 

Sincerely,

CashWalk Support Team
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Comments7
  • Well, at least they answered, even if their answer was less than useful 😂 
    Author
    Yes totally useless, I replied and said hubby gets the double ups using same internet
  • How can it be a network issue when you have to watch a video to get the chance to double anyway lol
    Author
    Exactly and hubby gets double up so I told them this. Guess what they replied saying it could be VPN. So I made sure it wasnt that and it still doesn't double up. So I emailed back and said that. I am not giving up
    I didn't receive a reply so I mailed a 2nd time... they replied that time asking me to describe the issue more so I did.That was a week ago and no further reply from them.It's obvious what the issue is so many have the same problem.I'm seeing posters mainly from Italy getting 20+ every single box, I'm getting 3 etc and no double it's so irritating after 3 weeks of no fix!!
  • Profile Image
    I think that is a common reply.
    Author
    Yep rubbish reply but I am not giving up. 

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