No coins

Hello all

 

I have 123000 + steps on this app but only 2300+ coins and the support team don't respond. Does that sound right?

Thanks

Comments13
  • 93- daily 10k get 100 coins, watching ads and lottery may get 30-40 coins, you may play the game to earn more coins 
  • #94 It Is really a mess sometimes 
  • Profile Image
    Depends on how long it's taken you to accumulate those coins. Coins expire a year after you claim them. It's much better to buy the gift cards after you accumulate them to avoid this. You can see how many coins have expired by clicking on your coin history in the drop down menu on your home screen.
    Author
    I doubt it? I only joined the app less than a month ago. 
  • Profile Image
    I'm sorry that happened.  I hope they fix it soon
  • 83. That's really strange you should contact customer service 
    Author
    They don't respond, as mentioned in the post. 
  • Did you bank them ?
    Author
    That's how I accumulated the coins I do have. 
  • Profile Image
    Are you talking about steps or coins? Every 10k steps get you 100 coins. I am not sure how many coins do you think you should have?
    Author
    Every 100 steps you take translates into 1 “Stepcoin.” You can earn up to 100 of these coins a day, and it takes 5000 coins to cash in for a 5 gift card. 
    The math is not 'mathing' either way? 
  • Profile Image
    Prova a contattare l'assistenza 
    Author
    He enviado varios correos electrónicos pero gracias.

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