My app will not allow me to redeem my gift card???? Who can help me???

The app will not allow me ro redeem my gift card. I keep getting a message saying for security purpose you can not redeem when your VPN IS ON.  And the vpn keeps turning its self back on when I turn it off??? Any suggestions??? Thanks 

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Comments 3
  • geraldzunyga
    65. Tienes que comunicar con servicio técnico 
    • Elaine Burrows
      Author
      Do you have a phone number or an email??? Thanks 
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    Amy Maenhout
    I'm sorry you are having that issue.