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Redeemed coins still on process
2024.08.19 01:38
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I redeemed my coins 5 days ago and it's still on process. Does anybody has the same situation as mine? I used to have it on an instant but for some reason, it is now taking forever.
Comments24
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    Vicki Kieu
    This is the fourth person I see posting about this issue. They are really taking us for a ride.. insane really.
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    Ruby Kleva
    Author
    The "may take a few days" that says when i redeemed my coins is turning into several days. I hope i'll get it soon.
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    Roark Wolfheart
    I don't think I ahve but sometimes if you reach out, they check and see something is holding it up and they can fix it.
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    Ruby Kleva
    Author
    Thanks for the advice. I'll probably have to reach them out soon. 
    Marie Follis
    I sent 2 messages to customer service with no response 
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    Kellie H
    I've sent one message today regarding my gift card.  No response yet
    Simon Leung
    They won't fix it! They just told me it's the system error and said this sometimes happens. They said they would improve the system later  but refused to give me back my coins earned!
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    Jana Kleven
    My last redemption a few days ago was the same way.  It was the first time that I didn't get it instantly.   I'm still waiting, hoping that I get it soon!  
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    Ruby Kleva
    Author
    I'm hoping too 🙏.  And i hope it is not how you redeem coins now.
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    Kellie H
    This happened to me yesterday.  Still waiting.  I redeemed for Amazon.  I've now seen a few posts with this issue.  One person was suspended soon after. ( Maybe that was justified 🤷.   ).  I've been using app since last September and always got gift card instantly
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    Ruby Kleva
    Author
    I redeemed another $5 a few days ago and it didn't happen again, so maybe it was just an update of the new version of cashwalk.
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    Samantha Bovee
    I haven't had the issue and redeemed last week with no issue but who knows . Everyone seems to have different versions of the app
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    Ruby Kleva
    Author
    Seems like every country have different versions of the app, so not sure about my fellow USA cashwalkers if they are experiencing the same problem as me.
  • Ingrid B
    Haven't cashed out since the new app but hope they aren't implementing wait lists
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    Ruby Kleva
    Author
    Cashwalk haven't update any issues some  cashwalkers are experiencing so i'm not sure if they are implementing a wait list.
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    LumiTuri
    Oh this is not a good news #90.
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    Ruby Kleva
    Author
    Finally today they gave it to me, so i'm happy. 
  • Marie Follis
    Mine has been 3 days so far
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    Ruby Kleva
    Author
    Tomorrow it'll be my 6 days of waiting, so time for me to ask support of what's going on.
  • Cll Khaing
    I always wait for 3 days. I got it.
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    Ruby Kleva
    Author
    It has been more than 3 days on mine, so i will be messaging the support soon.
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    Megan Burkett
    What gift card did you try to cash out for?
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    Ruby Kleva
    Author
    It has always been amazon since the beginning i joined. Never had an issue before.
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    Kellie H
    Mine is Amazon too