Redeemed coins still on process

I redeemed my coins 5 days ago and it's still on process. Does anybody has the same situation as mine? I used to have it on an instant but for some reason, it is now taking forever.

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  • Profile Image
    Jana Kleven
    My last redemption a few days ago was the same way.  It was the first time that I didn't get it instantly.   I'm still waiting, hoping that I get it soon!  
    • Profile Image
      Ruby Kleva
      Author
      I'm hoping too 🙏.  And i hope it is not how you redeem coins now.
  • Profile Image
    Vicki Kieu
    This is the fourth person I see posting about this issue. They are really taking us for a ride.. insane really.
    • Profile Image
      Ruby Kleva
      Author
      The "may take a few days" that says when i redeemed my coins is turning into several days. I hope i'll get it soon.
  • Profile Image
    Megan Burkett
    What gift card did you try to cash out for?
    • Profile Image
      Ruby Kleva
      Author
      It has always been amazon since the beginning i joined. Never had an issue before.
    • Profile Image
      Kellie H
      Mine is Amazon too 
  • Profile Image
    Roark Wolfheart
    I don't think I ahve but sometimes if you reach out, they check and see something is holding it up and they can fix it.
    • Profile Image
      Ruby Kleva
      Author
      Thanks for the advice. I'll probably have to reach them out soon. 
    • Marie Follis
      I sent 2 messages to customer service with no response 
    • Profile Image
      Kellie H
      I've sent one message today regarding my gift card.  No response yet
    • Simon Leung
      They won't fix it! They just told me it's the system error and said this sometimes happens. They said they would improve the system later  but refused to give me back my coins earned!
  • Ingrid B
    Haven't cashed out since the new app but hope they aren't implementing wait lists
    • Profile Image
      Ruby Kleva
      Author
      Cashwalk haven't update any issues some  cashwalkers are experiencing so i'm not sure if they are implementing a wait list.
  • Cll Khaing
    I always wait for 3 days. I got it.
    • Profile Image
      Ruby Kleva
      Author
      It has been more than 3 days on mine, so i will be messaging the support soon.
  • Profile Image
    Samantha Bovee
    I haven't had the issue and redeemed last week with no issue but who knows . Everyone seems to have different versions of the app
    • Profile Image
      Ruby Kleva
      Author
      Seems like every country have different versions of the app, so not sure about my fellow USA cashwalkers if they are experiencing the same problem as me.
  • Marie Follis
    Mine has been 3 days so far
    • Profile Image
      Ruby Kleva
      Author
      Tomorrow it'll be my 6 days of waiting, so time for me to ask support of what's going on.
  • Profile Image
    LumiTuri
    Oh this is not a good news #90.
    • Profile Image
      Ruby Kleva
      Author
      Finally today they gave it to me, so i'm happy. 
  • Profile Image
    Kellie H
    This happened to me yesterday.  Still waiting.  I redeemed for Amazon.  I've now seen a few posts with this issue.  One person was suspended soon after. ( Maybe that was justified 🤷.   ).  I've been using app since last September and always got gift card instantly
    • Profile Image
      Ruby Kleva
      Author
      I redeemed another $5 a few days ago and it didn't happen again, so maybe it was just an update of the new version of cashwalk.