Problem withdrawing points

Dears..

 

I am facing a problem in withdrawing points through the program .i have been waiting without the process being completed .. what is the case of this problem??

 

Thanks

Comments8
  • Profile Image
    Vicki Kieu
    When did you redeemed your gift card? I have been seeing posts that people are waiting up to a week for it. Best to email customer support with your concerns. They don't answer anything from here..
    Profile Image
    Tom Gerard
    Author
    Dear kieu
    
    Good day
    
    I redeme my gift today and for your in information how long the gift should be redeme ? As i am already sent an email for the customer support to inquire about this case 
    Profile Image
    Vicki Kieu
    Not sure why but for some people they get it instantly and others ( new update version) they have to wait. I personally redeemed a gift on Tuesday and got it right away.. I see other people said up to a week.
    Profile Image
    Tom Gerard
    Author
    FYI... you dont get the new update version?
    
    Thanks for your information
    
    🫡🫡🫡
    
    Profile Image
    Samantha Bovee
    It seems to be mostly new /newer users who have to wait. I have not had the issue either as I've always gotten the cards instantly even last week. 
    
    The app as far as we can tell has multiple versions depending on what type of phone you have and where you live
  • Profile Image
    Ruby Kleva
    Probably the update of the new cashwalk app version.
  • Profile Image
    RainbowKid
    97. You sound like a BOT 🤔
    Profile Image
    Tom Gerard
    Author
    Maybe i dont know what is the problem