Suspended account

Hi still my account is suspended,can u help me out,last two weeks I lost my all coins points,who is responsible, 😞 very bad service 

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    Cashwalk_official
    Hi, we’re sorry for the inconvenience you experienced.
    
    To help us review your account thoroughly and offer accurate support, please contact us by following the steps below: In the app → Menu → Settings → [Contact Us]