My cash walk app won’t let me redeem my points. It says for security reasons.. what is the resolution?

01
Walk[20]
CommentsIs it 1 coin for 100 steps? :)
4,0081325126.10.03
02
10K Steps Challenge[86]
CommentsGoing strong myself
8,0192052826.08.31
03
Goodnight world. One night I'll learn more about this. But this month is super busy for me. Birthday month and stuff![25]
CommentsYeah, Happy Belated Birthday Sharra!!!! 🎈🎁🎉🎂
2,36654326.02.18

01
Walk[20]
CommentsIs it 1 coin for 100 steps? :)
4,0081325126.10.03
02
10K Steps Challenge[86]
CommentsGoing strong myself
8,0192052826.08.31
03
Can't Redeem[2]
CommentsThis app is legitamate I've used it for years and have redeemed tons of times I'm not sure what your having trouble but reach out to support they'll help they are very responsive and they'll get you settled also do the challenges at the bottom of the screen you'll see a box for them just simply post 3 pics a day and earn 500coins after 5posts
929526.10.05

USA