after a long day of walking I collect my coins then error pops up then the coins that I collected disappear. what can I do to solve this?

01
Walk[19]
CommentsIs it 1 coin for 100 steps? :)
3,7511254726.10.03
02
10K Steps Challenge[86]
CommentsGoing strong myself
7,8172022826.08.31
03
Can't Redeem[2]
CommentsThis app is legitamate I've used it for years and have redeemed tons of times I'm not sure what your having trouble but reach out to support they'll help they are very responsive and they'll get you settled also do the challenges at the bottom of the screen you'll see a box for them just simply post 3 pics a day and earn 500coins after 5posts
869526.10.05

01
Walk[19]
CommentsIs it 1 coin for 100 steps? :)
3,7501254726.10.03
02
10K Steps Challenge[86]
CommentsGoing strong myself
7,8162022826.08.31
03
Can't Redeem[2]
CommentsThis app is legitamate I've used it for years and have redeemed tons of times I'm not sure what your having trouble but reach out to support they'll help they are very responsive and they'll get you settled also do the challenges at the bottom of the screen you'll see a box for them just simply post 3 pics a day and earn 500coins after 5posts
869526.10.05