I can not get my awards…. Does anyone else ever get them?

Rob V

I had this happen before. they said I used the app out of the country. Strange I'm Canadian and work in the United States and they said that was fine.

Now again it's happening , contacted support a week ago and still no response.

Been having the same issue for last 2 weeks.  There are quite a few posts in regards to this yet no one has the answer.  I deleted the app and reinstalled it and still could not claim my rewards 

Mel gibson

Author

I have been saving up for a long time… just not sure how to get them since they are not redeemable 

Debra Cole

i jave had no problems cashing out amazon cards.  did a $5 one yesterday, and another one today.  please note, I saved up points for awhile before cashing out.

Mel gibson

Author

I can do everything except redeeming a reward….

Aquiles Castro

idk what struggles u guys have but I have not have no problem since I downloaded it it helps go to rewards 

Mel gibson

Author

Mine is now saying that it has been suspended due to security reasons to contact them via email and to which I have no clue how to do that

Hope someone can I help, because am also struggling