Cracker Barrel turnaround gains steam after rebrand backlash hits sales
Key Points:
- Cracker Barrel CEO Julie Masino announced she will step down on August 10, with former Bloomin' Brands CEO David Deno set to succeed her; Masino will remain as an advisor until October 9 to assist with the transition.
- The company recently completed a $77 million sale-leaseback of 26 restaurant locations to reduce debt and sold most of its Maple Street Biscuit Company business, closing 16 locations to refocus on the core Cracker Barrel brand.
- These strategic moves follow a challenging period marked by customer backlash over logo and restaurant remodel changes, which led Cracker Barrel to restore its traditional "Old Timer" logo and interior design.
- Customer feedback has become more positive, with longtime patrons expressing optimism about the brand's direction after the company reversed controversial changes and emphasized its nostalgic appeal.
- Cracker Barrel raised its financial outlook for fiscal year 2026, expecting to meet or exceed revenue and adjusted EBITDA forecasts despite sales still being slightly below last year's levels.