Microsoft suspends dev accounts for high-profile open source projects

Key Points:

• Microsoft suspended developer accounts for several high-profile open-source projects, including WireGuard, VeraCrypt, MemTest86, and Windscribe, without prior notification or a quick reinstatement process, blocking updates and security patches for Windows users.
• Developers reported no warnings or explanations from Microsoft, with attempts to contact support resulting in automated replies and no human interaction, severely impacting their ability to deliver critical Windows updates.
• Microsoft stated the suspensions were due to a mandatory account verification process for the Windows Hardware Program that began in October 2023, with accounts failing to complete verification within 30 days being automatically suspended.
• Microsoft acknowledged communication gaps despite sending multiple reminders and is reviewing its notification methods to improve how it informs partners about such changes.
• Following media coverage and public outcry, Microsoft representatives, including VP Scott Hanselman, have engaged with affected developers to help reinstate accounts and resolve the issue.