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Self-Driving Taxi Company Annoyed by the Naughty Thing Passengers Keep Doing in Its Cabs
Futurism • • business
Key Points:
- Zoox, an Amazon-owned self-driving startup, has provided over 500,000 free robotaxi rides in Las Vegas and San Francisco, facing challenges with unruly passenger behavior such as smoking and vomiting inside its vehicles.
- Zoox's unique robotaxi design features no driver seat or steering wheel, with face-to-face seating for four and sliding doors, resembling a small train car, which has remained consistent but recently evolved with passenger-focused improvements.
- Based on real-world experience, Zoox has upgraded its vehicle materials to be more moisture and odor-resistant to better handle issues like vomit and smoke, enabling quicker cleaning without replacing parts.
- Other robotaxi companies also struggle with passenger misconduct, including sexual activity and unsafe behavior like hanging out of windows, highlighting a broader challenge in managing rider behavior as autonomous ride services expand.
