Why my app doesn’t sync?

Even when i walk 10 000, my app doesn't synchronize and i have only 7000 steps count. Somebody can help me?

Comments2
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    Yusuff Abass
    It might happened due to your phone malfunctioning 
  • Trishyyy
    Does it show you walk 10000 on the health app? For me in syncs the health app with the cashwalk app and thats how it counts my steps.

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