Lock screen keeps crashing

Is this happening to anyone else? 

 

I'm not able to get any coins from the lock screen. One I tap on it, the screen crashes and I don't get the coin. 

 

This has happened a couple of times recently. Luckily, it's not all day so I can still get some of the coins.

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Comments 11
  • Jamie Gray
    I don't ever use mine but I'm sure it's frustratingZ
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      Doug Salomon
      Author
      How do you collect the coins if you do not use it?
  • Profile Image
    RainbowKid
    53. It's your phone keeping it from running in the background
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      Doug Salomon
      Author
      No, I have all the permissions set correctly so I don't think it is that. Plus, it's not happening all the time. It comes and goes.
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      RainbowKid
      Whatever floats your boat 🙄
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      Doug Salomon
      Author
      Ok...
  • Francesca Salerno
    In the last days the app shuts down and I loose a lot of steps.
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      Doug Salomon
      Author
      I have lost coins too. Not a huge amount, but enough to be annoying.
    • Francesca Salerno
      That's really annoying!!!
  • Francesca Salerno
    Also when I wanto to go to che chat the internet explorer opens
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      Doug Salomon
      Author
      I have also been directed to my browser instead of the app a couple times when trying to get to the chat.
      
      I think that the chat portion of the app is really just a wrapper around the website.