hey everyone, does anyone know why I'm getting this message come up when I try to redeem?

Alexis Escobar

nope...last month i got an unexpected error message and so far this month I'm getting that one. seriously starting to piss me off.

me too alexis, i don’t understand why it does any of this, and supprt doesn’t respond 

I am the same situation with you!!!!! Is anyone know how to get the redeem

Support said I was using a vpn but I’m not