Unable to redeem

I am no longer able to redeem my steps for rewards.  I have contacted support and left a negative review on the Google Store. Any other ideas?

Comments3
  • Profile Image
    Seal
    I'd probably just keep waiting until it gets fixed. Doing all those steps and giving up immediately wouldn't be my go to.
    Profile Image
    Mary Gilkison
    Author
    Thanks so much! I have over 14,000 steps. I am trying to be patient,  but I am getting frustrated because I never had this issue before. I tried contacting customer support and leaving a negative review on Google Play. It appears they do not care at all
  • Carly Cullenberg
    Oh no! Are you getting points but can't redeem? I would check the faq page too

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